Last Updated On: 8 September 2025
Specialised Panel & Paint (“we,” “our,” or “us”) is committed to protecting your privacy in line with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, specialised.co.nz or engage with our services.
1. Information We Collect
We may collect the following information:
- Personal Information: When you fill in our contact form or feedback form, we may collect your name, email address, phone number, and any details you choose to share.
- Service Feedback: Through our feedback form (Microsoft Forms), we may collect opinions, comments, or service ratings you provide.
- Usage Data: Our website may automatically collect non-identifiable data such as your IP address, browser type, and pages visited to help us improve our services.
- Cookies: Our site uses cookies to enhance your experience and remember preferences.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To Respond to Enquiries: Using your contact details to respond to questions, booking requests, or service enquiries.
- To Collect and Review Feedback: Feedback submitted via Microsoft Forms helps us evaluate and improve our services.
- To Improve Our Website: Usage data and cookies allow us to analyse how visitors interact with our site and make improvements.
- For Legal Compliance: We may use or disclose information where necessary to comply with applicable laws or respond to lawful requests.
3. Sharing Your Information
We respect your privacy and will only share your information in limited situations:
- Service Providers: Your information may be processed by trusted platforms we use, such as Gravity Forms and Microsoft Forms, which store data securely.
- Legal Requirements: We may disclose your information if required by law, or to protect our legal rights.
4. Protecting Your Information
We take reasonable steps to protect your personal information against loss, misuse, or unauthorised access. Please note, however, that no method of transmission over the internet or storage system is completely secure.
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any personal information that is inaccurate or incomplete.
To exercise these rights, please contact us at admin@specialised.co.nz.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and monitor website performance. You can disable cookies in your browser settings, but this may limit functionality.
7. Links to Other Websites
Our website or forms may include links to external websites or third-party platforms. We are not responsible for the privacy practices or content of these third parties.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Specialised Panel & Paint
Email: admin@specialised.co.nz
Phone: 03 377 1106